Privacy Policy

We Care About Your Privacy

Your privacy is important to us! This notice explains how we collect and use your personal information when you use our website.

We also let you know the choices you have about how your information is handled. You’ll find this notice on our homepage and anywhere we ask for personal details.

What Information We Collect

1. When booking flights, hotels, holidays, a visa, or travel insurance on etrav.in we may collect:

  • Name, contact number, email address, and date of birth
  • PAN and AADHAR numbers
  • GST number (if applicable)

2. This information helps us deliver efficient and personalised service.

How We Use Your Information

  • To complete your bookings smoothly
  • Shared only with necessary third parties to process your request.
  • Occasionally used to send promotional emails (with an easy unsubscribe option).
  • If you contact us via email, your email address is used solely to respond to your query.
  • We analyse general, non-personal data (e.g., website visits) to improve our services and share overall trends with advertisers, without revealing any personal information.
  • We never share or use your personal data beyond what’s stated, unless we first offer you a chance to opt out.‍

‍Information from Third Parties

We may also obtain information about you from external sources, such as:

  • Publicly available databases.
  • Referrals from partners or affiliates.

Keeping Your Info Safe

  • Your privacy is our priority
  • We use secure physical and digital systems to protect your data
  • Strong safeguards are in place to keep everything safe

Access or Update Your Info

  • Need to view or edit your details? Just contact our support team
  • For your security, we may verify your identity with your phone number and OTP

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small files stored on your device that help us recognise you and enhance your experience. We use cookies and similar technologies to:

  • Track site usage and performance.
  • Personalise content and advertising.
  • Maintain session integrity for logged-in users.

Managing Cookies

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

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Your Rights

Depending on your location, you may have certain rights over your personal information, including:

  • Accessing, updating, or deleting your data.
  • Requesting restrictions on certain data uses.
  • Withdrawing consent for data processing where applicable.

To exercise your rights, contact us at support@etrav.in

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Retention of Information

We retain your information for as long as necessary to:

  • Fulfil the purposes outlined in this policy.
  • Comply with legal requirements.
  • Resolve disputes and enforce agreements.

Need Assistance Or Have Questions? 

We are here to help! If you have any questions about our privacy policy, feel free to call us at 022 6989 9999 or email us at support@etrav.in